FAQs

🛒 1. What is SutlleShop?

SutlleShop is a multi-vendor online food and grocery delivery platform that connects customers with trusted local stores and restaurants. You can order everything from fresh produce to ready-to-eat meals — all in one place, delivered to your door.

🍔 2. How does SutlleShop’s food delivery service work?

Browse food and grocery items from multiple vendors, add them to your cart, place an order, and sit back while our vendors and delivery partners prepare and deliver your items safely and quickly.

🏪 3. Who are the vendors on SutlleShop?

We partner with verified grocery shops, restaurants, and food sellers in your area. Each vendor manages their own products, prices, and offers, ensuring freshness and variety.

💳 4. What payment options are available?

You can pay securely via UPI, debit/credit cards, net banking, and digital wallets. Cash on Delivery (COD) is also available for selected vendors and locations.

🚚 5. How fast is the delivery?

Our food and grocery delivery usually takes 10-30 minutes, depending on your location and vendor distance. Real-time tracking keeps you updated throughout.

🛍️ 6. Can I order from multiple vendors at once?

Yes! SutlleShop allows you to combine grocery items from different vendors in one cart. But Not in Food shopping section because of preparatation process.

🔄 7. Can I modify or cancel my order?

Orders can be modified or canceled before vendor confirmation. After preparation or dispatch starts, cancellation may not be possible. Contact customer support if you need help.

👩‍🍳 8. How can I become a vendor on SutlleShop?

Restaurant owners, grocery shops, and food suppliers can join SutlleShop's multi-vendor marketplace. Visit the “Become a Seller” page to register at our footer section — our team will help you get started.

📦 9. How do I track my food or grocery order?

Once confirmed, you'll receive real-time tracking updates via the website or mobile app, so you always know when your order will arrive.

📞 10. How can I contact SutlleShop?

• Phone: +91 7489025616
• Email: Email Us
• Address: Pathalgaon, Jashpur, Chhattisgarh

Thank you for choosing Shuttleshop!